A remarkable 80% of our product range is thoughtfully crafted and proudly produced in the heart of Portugal, symbolising our commitment to an organic, chemical-free ethos. And an exciting chapter is unfolding: We're relocating our R&D facilities to the stunning São Miguel Island in the Azores archipelago, an integral part of Portugal. Here, amidst the pristine Azorean landscapes, we are creating clean beauty products infused with the unique Azorean ingredients that make this place so special.
While our bamboo products originate in the picturesque mountains of the Fenghua district in Zhejiang province, southeast China, our deep-rooted connection to Portugal, particularly the enchanting Azores, inspires us.

All our international orders are sent from our warehouse in Lisbon, Portugal. Local warehouses are also available in different countries through our distributors and partners.

Our packaging is 100% recyclable.

Yes. All our products are totally vegan and cruelty free. Our Natural Toothpaste is already registered with The Vegan Society and our main goal is to certify the rest of the portfolio.

Pick your favorite Bam&Boo products, choose the frequency you would like to receive them (every 1/2/3/4, whatever works for you) and we take care of the rest. As simples as that :)

Start by logging in here. After logging in, select “Subscription” > “Edit” to postpone or cancel your subscription. You can also change the products within each subscription and respective address. If you need any help, don’t hesitate to reach out to us at info@thebamandboo.com.

If your order has already been processed,but it’s still in our warehouse, we would be glad to make any changes you desire. Adding a product, changing the toothbrush color, anything. Just let us know and we’ll take care of everything.

No problem! Most of the products have a one-time purchase alternative. If you prefer to buy in bulk, gift and value packs are also available.

Yes, we do! We offer free worldwide shipping on all orders above 45€.

We ship worldwide. You don’t have to worry about your toothpaste finishing or your toothbrush getting nasty when you need it the most. With a subscription model, your eco-friendly oral care products will be delivered to your mailbox wherever (and whenever) you desire.

Our orders are sent by standard mail and usually take between 8 to 12 business days to arrive (within EU). For orders outside the EU, please allow up to 30 days.

Our orders are sent by standard mail so, unfortunately, there is no tracking number available. Our packages are sorted with the local post office and get delivered by a postman that would likely stop by your house anyway with other mail.

Inside the EU no customs duties are applied.

For non-EU customers, import duty and taxes may be due when importing goods, whether by a private individual or a commercial entity. These charges, if any, are not included in the checkout total, and all such charges will be collected by local customs authority from the importer (you) at the time of delivery.

In collaboration with Plantar uma Árvore (Plant a Tree), we are planting a tree a day. Every time you order from us, you’re contributing to an initiative that seeks to promote biodiversity through restoration of native forest, actively promoting ecological awareness, participatory citizenship and social responsibility.

We hope you love The Bam&Boo products but if you're not 100% happy, please email us within 30 days of receiving your order. Return shipping is at the expense of the customer in the event your products are returned to us. The customer is free to choose whatever method of shipping is most economical, howeverwe strongly advise you to add a tracking number.

Ups! Unfortunately, that’s the price we pay for choosing more sustainable materials. We kindly ask you to please email us, adding the order number and a photo of the broken item. We’ll take care of everything as soon as possible.