FAQ – THE BAM & BOO TOOTHBRUSH

FAQ

Why choose Bamboo as a material?
Bamboo is the fastest growing plant on earth. Because it contains naturally-occurring antimicrobial agents, there is no need for using fertilizers or pesticides during its cultivation. Our bamboo is totally organic and wild.

Are the bristles biodegradable?
The bristles are the only part of this product that are not biodegradable. They're made of nylon 6 bpa free which is still the best way to grant a good oral care. Until today the only 100% biodegradable and efficient option is pig hair, which is a very controversial material, and one that we chose not to use in The Bam&Boo toothbrush. We will continue to work closely with our manufacturers to develop better alternatives. Until then, remove the bristles for proper recycled .

Is the packaging biodegradable?
We wanted our whole product to be ecological, including the packaging. The toothbrush comes in a compostable wrapper made from plants. The outer box is made from 100% paper and is also biodegradable.

How to recycle?
The handle is made out of 100% biodegradable bamboo and can be disposed in your composting bin or you can give it a 2nd usage (gardening, firewood,..). The bristles are made from nylon 6 bpa free and should be recycled with plastic. We recommend to cut them off or remove them with pliers. All other packaging materials are biodegradable (envelope without plastic, carton without glue, and protection bag made of PLA (polylactic acid - biodegradable and derived from renewable resources such corn or cassava starch).

Is Bam & Boo Toothbrush vegan?
Yes all of our products are vegan: no animal testing, no animal parts.

What it the toothbrush lifespan?
Our ecological bamboo toothbrush will last just as long as a conventional plastic toothbrush. Dentists & Hygienists recommend replacing your toothbrush every 2 / 3 months & brushing daily after every meal with regular flossing for healthy teeth & gums.

Which hardness of bristles do you offer in Bam&Boo?
All our toothbrushes have soft bristles. Why? The answer is simple: Recommended by dentists!

How to care your toothbrush?
Rinse and dry your toothbrush after use to keep it clean.

How long does the bamboo toothbrush last?
Dentists & Hygienists recommend replacing your toothbrush every 2 or 3 months & brushing twice daily with regular flossing for healthy teeth & gums.

Where are orders shipped from?
All orders are shipped from Lisbon, Portugal

Do I have to pay customs duties?
Inside the EU no customs duties are applied.
For non-EU customers, import duty and taxes may be due when importing goods, whether by a private individual or a commercial entity. These charges, if any, are not included in the checkout total, and all such charges will be collected by local customs authority from the importer (you) at the time of delivery.

What is your return policy?
If for any reason you are not satisfied with your purchase, simply return it we will happily credit your original form of payment. Please email us at info@thebamandboo.com

What is your policy about customer data protection?

At The Bam&Boo customer concerns are at the heart of our company policy. We store only the data that allow us to deliver your order to your address and do not share any data with 3rd parties. You can see more about clicking below in "Terms&Policies".


How to cancel my subscription?
You just need to log into your account and cancel it. If you don't have an account just drop us a message to activate it or ask us to cancel the subscription for you.

Can I order without subscription?
Yes. You just need to follow this link: www.thebamandboo.com/products/b2b

Do you sell to retailers?
Yes. Go to www.thebamandboo.com/products/b2b
and ask us for commercial conditions. Through e-mail (info@thebamandboo.com ) or messenger.