Haircare Duo Set

We are here to ensure your experience is seamless. 

You can return an item up to 30 days after your purchase. Please note the customer is responsible for the shipping costs of the return, and that the refund will be processed once the item arrives with us.

See our delivery times* according to your Shipping Destination:

PORTUGAL

• Delivery in 2 business days with DHL Parcel
• Delivery in 3-6 dias business days with CTT Standard

PORTUGAL (ISLANDS)

• Delivery in 5-9 business days with CTT Expresso
• Delivery in 7-12 business days with CTT Standard

SPAIN

• Delivery in 2-4 business days with DHL Parcel
• Delivery in 5-10 business days with Standard

UNITED KINGDOM

• Delivery in 2-3 business days with DHL Express
• Delivery in 7-12 business days with Standard

REST OF EUROPE

• Delivery in 7-12 business days with Standard
• Delivery in 3-4 business days with DHL Parcel
• Delivery in 1-2 business days with DHL Express

UNITED STATES OF AMERICA AND REST OF THE WORLD

• Delivery in 4-5 business days with DHL Express

*kindly note order preparation times are excluded from the delivery timeframe.

For further information please contact our Online Customer Support Team

You can return an item up to 30 days after your purchase. Please contact our Customer Support team for further instructions. We only replace items if they are defective or damaged upon arrival. 

Please note the customer is responsible for the shipping costs of the return. Once the return has arrived and been reviewed by our team we will get in touch to process your refund. Remember as payment providers have different processing times refunds may take up to 10 days to become available.